Key Responsibilities:

• Act as a business partner for assigned Patient Support Programs (PSPs), ensuring operational excellence.
• Monitor vendor performance and provide insights to improve patient and healthcare professional experiences.
• Collaborate on the design and implementation of innovative PSP solutions.
• Support vendor assessments and onboarding for new program initiatives.
• Manage PSP budgets and track monthly expenses to ensure financial compliance.
• Develop patient education materials and lead initiatives to enhance service delivery.
• Coordinate contracts, purchase orders, and internal processes for PSP operations.
• Oversee distribution and control of support doses linked to PSPs.
• Maintain and update standard operating procedures and conduct risk assessments.
• Monitor vendor compliance and drive corrective actions based on quality evaluations.

Essential Requirements:

• Proven ability to collaborate across functions and manage multiple priorities effectively.
• Strong attention to detail and commitment to operational excellence.
• Strategic and analytical thinking to support data-driven decision-making.
• Excellent verbal and written communication skills in Spanish.
• Demonstrated business partnering capabilities in a healthcare or pharmaceutical setting.
• Experience managing budgets and tracking financial compliance.
• Familiarity with vendor management and performance evaluation.
• Basic to intermediate proficiency in English for professional communication.

Desirable Requirements:

• Experience working with digital tools or platforms to support patient engagement initiatives.
• Knowledge of healthcare compliance standards and patient data privacy regulations.